Customer Module
 
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MuniLogic's™ Customer Module tracks all requests for
service and complaints..

Track all activity, including:

Requests
Customers
Details
Notes
Fees
   ... and more.

Requests come from many different sources and may require a multitude of actions prior to a successful resolution. MuniLogic™ will improve customer service by providing a mechanism for tracking the activity and status of each request. Requests handled by MuniLogic™ can morph into code violations and work orders, or just provide a resource to track request history. Requests can also be forwarded from the receptionist to an appropriate employee for resolution.

 
 
  • Log the nature, originator and the subject property of each request.
  • Automatically generate a form letter to provide customer feedback.
  • Automatically turn requests into code violations or fixed asset work orders. All the while maintaining the relationship to the original request.
  • Maintain an unlimited amount of notes about the request.
  • Maintain all photos, reports or other documents directly on the request.
     

 
     
     
Explore a module:
Core System
Property
Document
Mapping
Communication
Reporting
Administration
Management Modules
Customer
Permit
License
Code
Subdivision
Zoning
Sanitary
Water
Storm
Roadway
Tax
Not in the budget? Why wait to take advantage of the benefits MuniLogic can provide! Ask a MuniLogic representative about payment deferral or other financing options.

Sign Up for A Demo Today!
Click below to complete our request form and schedule a live demonstration of our Municipal Software. See first hand how MuniLogic will benefit your municipality or authority.

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